ConnectLine FAQs
Streamer:
Does the blue paring light fade and turn off after streamer is turned on? - Yes with the new upgrade the blue light no longer blinks intermittently while the streamer is on. Consumers indicated that they preferred this.
How do I mute the hearing aid mics with the firmware upgrade?
- Press the up or down arrow for at least two seconds. This is different from the previous firmware version.
TV Adapter:
Can I have more than one Connect line TV box paired to my streamer? - No. The streamer has the ability to connect with only one TV Box.
Can the TV Box connect with multiple streamers at one time?
- No, the streamer and TV Box is a one to one relationship; one streamer to one TV box.
Can more than one TV box connect to a TV at the same time.
- Yes. More than one TV box can be connected to a single TV so multiple Connect Line users can enjoy the television simultaneously. This must be done by using a splitter.
Phone Box:
Can I have a phone box on every phone in my house? - Yes. The streamer can connect to multiple phone boxes. In order for this to work properly, each phone box must be out of range of the other phone boxes. If this is not the case, the streamer will remain connected to whichever phone box it was first connected to.
Can two streamers connect to one phone box?
- No. While the streamer can pair to many phone boxes, the phone box can only handle one pairing. Each streamer will need its own individual phone box.
Will the phone box work with a multiline phone?
- No. The phone system is what handles the multiline function coming through the phone line. The phone box only has the ability to connect to one line. Since this is the case when a multiline phone line is plugged into the phone box, only the primary line will be recognized by the box.
Will the phone box work with my office system?
- The phone box will only work with analog office systems. If the system in your office is a digital system the box will not work. The reason for this is that digital systems have larger connector heads on them and will not fit the box. Additionally, digital signals cannot be converted to analog signals.
Will Vonage VOIP adapters work with the Phone Box?
- Yes, you can set it up in this manner:
Run phone cord from the wall into the Vonage adaptor line 1 or 2. From the Vonage adapter, run the phone line the black line port on the ConnectLine Phone Box. Then, run the phone line from the yellow port ConnectLine Phone Box into the phone.
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